Product Related.
What is Express?
Express means your products are already in our warehouse, so we can deliver what you need immediately, with no delays. Why Express? Express is Trusted, Faster and Reliable. Your items are stored in our own warehouse, which means faster picking and ...
Where can I find the delivery date for an item?
Before you place the order, you can find the estimated delivery date on the product description, cart and checkout page. After you place the order, you can find the delivery date in the Orders tab. Learn more on how to track your order here.
Can I trust renewed by noon?
We understand that it can be stressful to purchase pre-owned items. Our renewed by noon program is built to help you. renewed by noon is a quality managed program where noon works only with qualified partners and ensures each device sold under this ...
Do products in all grades have a previous life?
No, the Unopened grade devices have never been taken out of the box or used. Premium grade items may have been used for a very brief time or may be completely un-used. Max, Plus and Basic grades may have been used to a varying extent in increasing ...
Do I get warranty? What warranty will I get for this grade?
All products sold under renewed by noon come with warranty unless explicitly mentioned in the product listing. Terms of warranty: Manufacturer warranty is valid as per standard manufacturer's policy Seller warranty applicable only for manufacturing ...
What condition will my product be in? How are the grades classified?
Every product sold under renewed by noon is 100% functional. Grades only indicate the physical appearance of the product. Our Grading Criteria for: ELECTRONICS NON-ELECTRONICS
Why does the same item come with different prices in different grades?
The price of the item is based on its level of prior usage and physical appearance (the grades). That is why you will see different prices for the same product reflecting the variety of grades currently available. Note: Each product sold under ...
What is renewed by noon? How is it different from new products on noon?
noon Certified Renewed program is your trusted place to find pre-owned devices renewed by expert professionals. The partners are performance managed and certified by noon. Every item under renewed by noon goes through a list of thorough standard ...
noon Refurbished - Everything you need to know
What is noon Refurbished? noon Refurbished is a program where you can browse and buy quality refurbished products that have been tested and certified to work and look like brand new by a qualified manufacturer or a specialized third-party ...
Are all your products brand new?
Yes. All the products that are listed on noon are brand new and authentic. In some cases, the product will have its own warranty by the seller. Happy shopping!
How do I see product reviews?
Search for the product of your interest and click on it to view the product page. Scroll down the page to find the ‘Reviews’ tab or click on the floating “Reviews” button to view all buyer reviews for the related product.
How do I see product specifications?
Search for the product of your interest and click on it to view the product page. Scroll down the page to find the ‘Specification’ tab or click on the floating “Specification” button to view all the product specifications.
Noon Refurbished - Everything you need to know
What is noon Refurbished? noon Refurbished is a program where you can browse and buy quality refurbished products that have been tested and certified to work and look like brand new by a qualified manufacturer or a specialized third-party ...
How often do you update your stock?
Our inventory is updated on a regular basis. If a product you want to purchase is out-of-stock, please get in touch with our customer service crew and we’ll check the possibility of re-stocking the product as soon as possible.
What is the warranty policy for noon?
noon warranty policy helps you stay covered in case of defects in material, design, and workmanship after the purchase of the product. On selected products and in instances where we are considered the seller, warranty repairs will be carried out by ...
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Our communication channels
We can be contacted via: Live chat Email egypt@noon.com for Egypt. Call 16358 in Egypt. On social - we’re on Facebook, Twitter, Instagram, Reddit, and Linkedin We’re always looking for ways to make your shopping experience more enjoyable. Get in ...
I don’t see any orders, why?
To view your orders, please check if you’ve logged in to your noon profile. You can login to your noon profile by clicking on ‘Sign In/Sign Up’ tab on the top right corner of the page.
Report Button
What is the report button? The “Report” button, located next to Seller Reviews, is a safety measure. It is a quick and simple way of alerting the noon team regarding any inappropriate and offensive content online. However, these escalations will not ...
How can I unsubscribe myself from your newsletter?
You have the option to unsubscribe from our newsletter by clicking on the ‘Unsubscribe’ option at the bottom of the email.
How can I create a noon account?
Getting started with us is easy. Click on our Sign Up page. Fill in the required fields - we'll need your name, email address and desired password (minimum length of password is 8 characters). Click ‘Create Account’. That’s it! You're now part of the ...