Do you provide free shipping?

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• How can I get free shipping?

  If your order contains only express items, free shipping fees will be applied when the cart total is 200 EGP or above. A fee of 20 EGP will be applied if the order costs less than 200 EGP. If your order includes only market items, shipping fees of up ...

• I didn’t receive an item, what do I do?

  Kindly contact our customer service crew and provide them with your order number, they will trace the item and update you.

• Everything you need to know about noon express

  What is noon express? When you see the noon express label it means that the item is stored, packaged and dispatched by noon. Why noon express? instant shipping - items are stored in our very own warehouse, which means faster picking and instant ...

• Everything you need to know about multiple shipments

  Multiple shipments occur when the items you’ve ordered are delivered as separate packages on different days. What's the deal with multiple shipments? When you order consists of items from different sellers, we would be delivering them as separate ...

• How does same-day delivery and next-day delivery work?

  For certain express items, you can request that they be delivered on the same day or the next day if that was not their original delivery estimate. Please note that it is not available for all express items. For certain express items, you can request ...