How can I stay updated on my refund status?

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• When will I receive my refund?

  Payment methods Refund source Refund timeline Debit/Credit card* Debit/Credit card * 5 to 7 working days Cash on delivery noon credits Same day Valu Valu Same day *Debit/Credit card refunds: Amount will go to noon credits then will be refunded to ...

• What is the noon refund process?

  You can check out our entire return policies noon has an easy to process, customer friendly refund policy a) I received a defective/damaged item, can I get a refund? In case the product received by you is damaged or defective, you could return the ...

• Tracking Your Transfer Status

  New: Request submitted, waiting for your email confirmation. Confirmed: You have confirmed the request via email, and processing has started. Processing Credit: The amount has been deducted from your noon wallet. Processing: The request is being ...

• I used a Buy Now Pay Later option like ValU. When can I expect the refund?

  For Buy Now Pay Later (BNPL) payments, the refund will be reflected in your customer account within 5-7 Business days depending on your BNPL company.

• Why have I only received a part of the refund amount?

  Refunds are processed item wise and you may see a part of the amount refunded while the remaining refund amount is still being processed. Also, the shipping fee and Cod fee are non-refundable once the item is delivered to you.