How does Noon handle refunds after Returning the item?

How does Noon handle refunds after Returning the item?

After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows:

 

The refund source table is given below:

Payment Method Refund Source 
Credit Card/Debit Card Credit Card/Debit Card
BNPL BNPL
Cash on Delivery Noon Wallet/Bank Account
Noon credits/Gift Cards Noon Wallet

 

Note: Once the refund is issued, we are unable to change the refund method.

If your refund status is not showing as “Approved/Declined” in My Account, and the processing time for your payment method has passed, you can contact us for further assistance.

If your refund status shows as “Approved” in My Account, and the standard time frame as mentioned above has passed and you have still not received the refund, please contact your bank for more information.

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