I paid with my debit/credit card, but got refunded in noon credits. Can I transfer my refund to the card I paid with?
Yes. Simply reach out to our friendly customer service team and raise a request.
If the refund is for an order that is cancelled before shipping, the amount will be automatically transferred to your card and will reflect within 7-14 business days.
How long will it take for the refund to be transferred?
We can refund the amount to your payment card with 180 days of the transaction. If it has exceeded 180 days (6 months), a refund will not be possible.
Related Articles
Is it safe to save payment card details in my noon account?
Your credit/debit card information will not be visible to noon or any other party. You can delete your card details at any given time from your noon profile. Card details are saved in your noon profile purely for convenient checkouts of all your ...
How can I add or delete my card info from the noon account?
Adding a new payment card: During checkout, any card you choose to pay with will automatically be saved against your account. You can then use the same card(s) for future orders. Deleting a payment card: Login to your noon profile. Under your ...
Can I split my payment between Wallet and Credit Card/Cash on Delivery?
Yes. You can use the available credit in your wallet along with cash on delivery or credit card if your wallet amount does not match the entire order value. Please note that cash on delivery payments can be made on orders less than EGP 25,000.
Easy Installments - everything you need to know
Easy Installments - What is it? Easy Installments (Easy Monthly Installments or Easy Payment Plans) is a payment method provided by our partner banks where you can pay your noon purchase in installments if it is 500 EGP or more. Interest rates differ ...
What is the wallet?
noon wallet is an electronic wallet associated with your noon account that allows you to make online purchases with credit we may have refunded you. You can use the available wallet balance along with cash on delivery or credit card if your wallet ...