What carrier services do you use to deliver your orders?
We handle delivery through our in-house carrier for all products fulfilled by noon. Our delivery team are committed to ensure a smooth delivery process for you.
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noon Lockers FAQs
What is noon collect? noon collect is a service provided exclusively for noon shipments that allows you to choose to collect your shipments from a convenient location through lockers. Lockers are storage solutions that allow you to self-collect ...
Why have I not received my delivery yet?
In the rarest of rare cases where you don’t receive your items at the specified delivery address on time, we update the Orders tab depending on the reason for the holdup with your delivery. The following scenarios might have occurred: Address issues: ...
How can I cancel my order?
You can cancel any order, item or delivery on the “Tracking details” page by tapping/clicking on the relevant items in the Orders tab. Before your item is packed If your delivery status is “Processing” or “Confirmed”, you can use the “Cancel items” ...
Where is my order?
How to track We recommend using our Orders tab in the “My Account” section to find the delivery dates, specific tracking statuses and important delivery details for each ordered item. To find comprehensive tracking information and the ability to ...
Everything you need to know about noon express
What is noon express? When you see the noon express label it means that the item is stored, packaged and dispatched by noon. Why noon express? instant shipping - items are stored in our very own warehouse, which means faster picking and instant ...