Tracking Your Transfer Status
New: Request submitted, waiting for your email confirmation.
Confirmed: You have confirmed the request via email, and processing has started.
Processing Credit: The amount has been deducted from your noon wallet.
Processing: The request is being processed by noon.
Processed: The transfer has been approved and sent to your bank.
Rejected: The request was declined (e.g., expired confirmation email, incorrect details, or bank rejection).
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How can I stay updated on my refund status?
To check the status of your refund, please visit My Account for the latest update
FAQs on bank Transfers
I tried to confirm my request via email but received a failure message. Why? The email is only valid for one hour from the time the request is submitted. If the hour passes, the email expires, and the "Confirm Request" option will no longer be ...
Transferring Your noon Credits to Your Bank Account
You can transfer refunded credits (from returns or warranty claims) from your noon Wallet to your bank account. However, gift vouchers and goodwill credits cannot be transferred. Transfer Limits: Min: EGP 200 Max: EGP 10,000 Once every 15 days This ...
How does Noon handle refunds after Returning the item?
After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows: The refund source table is given below: Payment Method Refund Source Credit Card/Debit ...
What is the noon refund process?
You can check out our entire return policies noon has an easy to process, customer friendly refund policy a) I received a defective/damaged item, can I get a refund? In case the product received by you is damaged or defective, you could return the ...