Transferring Your noon Credits to Your Bank Account

Transferring Your noon Credits to Your Bank Account

You can transfer refunded credits (from returns or warranty claims) from your noon Wallet to your bank account. However, gift vouchers and goodwill credits cannot be transferred.

Transfer Limits:

  • Min: EGP 200

  • Max: EGP 10,000

  •  Once every 15 days

This option is available on: Web & Mobile Web

How to Transfer Your noon Credits to Your Bank Account

  1. Go to My Account > noon Credits.

  2. Tap on the "Withdraw" button to start your transfer.

  3. Enter/select your bank account details, and submit your request.
     

  4. After submitting, you’ll receive an OTP on your registered phone number. Enter the code to proceed.

  5. Check your email and confirm the request within one hour. After this period, the email expires, and the option to confirm will no longer be available.

  6. The credit is deducted from your wallet. Within 4-5 hours, the status will update to Processing as the request is being processed.

  7. The amount will be transferred within 5-7 business days, based on your bank’s policies.

  8. You can track your transfer status in the Transfers tab. If you already have a pending request, you won’t be able to submit another until it’s processed.


For details on the statuses you’ll see, check [Tracking Your Transfer Status]
For frequently asked questions about transfers, check [FAQ on Transfers].


    • Related Articles

    • FAQs on bank Transfers

      I tried to confirm my request via email but received a failure message. Why? The email is only valid for one hour from the time the request is submitted. If the hour passes, the email expires, and the "Confirm Request" option will no longer be ...
    • What is the noon refund process?

      You can check out our entire return policies noon has an easy to process, customer friendly refund policy a) I received a defective/damaged item, can I get a refund? In case the product received by you is damaged or defective, you could return the ...
    • How does Noon handle refunds after Returning the item?

      After Noon collects the item from you, it undergoes a thorough inspection. Once it passes QC, the refund is initiated to the original payment source as follows: The refund source table is given below: Payment Method Refund Source Credit Card/Debit ...
    • Tracking Your Transfer Status

      New: Request submitted, waiting for your email confirmation. Confirmed: You have confirmed the request via email, and processing has started. Processing Credit: The amount has been deducted from your noon wallet. Processing: The request is being ...
    • Can I return renewed by noon items?

      The return period for all categories is 15 days. The return period for home appliances and toys is 7 days.